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FAQs

 

 

How do i contact Restoor Skin Essentials?

We are available Monday-Friday 9am-5pm Pacific Time.

  • For all product inquiries or questions please email sales@restoorskinessentials.com
  • Restoor Headquarters Phone Number is (714) 203-9520
  • For all other inquiries please Contact Us and fill out the form.

 

How long does it take to receive my order?

Most orders are processed within 24 hours of receipt (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday. 

 

How do I track my order?

Your tracking info of your order will sent to your email address once your order is processed. If you can not find your tracking number please contact us and we will email it over to you.

 

Do you test on animals?

No, Restoor Skin Essentials does not test on animals!

 

Do Restoor Skin Care Products contain Parabens?

No, Restoor Products do not contain Parabens. 

 

How much does shipping cost?

Shipping is now free for all orders in The United States.

 

What Countries does Restoor Ship RETAIL orders to?

U.S. Canada, Mexico, India, Japan, South Korea, United Kingdom. Note: We can ship wholesale and Distribution orders to any country. Please email us if you have any questions.

 

Something was missing from my order or my order was incorrect.

Please email our support team to let us know what may have happened and we will respond within 24 hours on how we will fix the issue.

 

 

Do you believe in your products?

We believe so much in our products if you are completely unsatisfied with your purchase we will refund your order completely or swap out your product with a new Restoor product. To be eligible for a full refund it must be within 14 days of purchase. *U.S. & purchased off our website only